Let’s face it — the idea of the true “cold call” is dead. There’s an abundance of information about the person that you’re calling, like on LinkedIn, so the cold call has gotten much warmer. It’s no longer out of the blue with no referral, information or relationship that’s already in the works. But the plethora of information found online hasn’t left the phone null and void. Picking up the phone is still one of the best ways to connect with customers …